Privacy Policy

Atlanta Vibes respects the importance of personal information and is committed to handling it responsibly. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website, place an order, communicate with us, or otherwise interact with our services.

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

Information We Receive

Certain information is provided directly by customers when placing an order, contacting customer support, subscribing to communications, or otherwise interacting with the Site. This information may include:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Order details; and
  • Any information voluntarily submitted through forms, messages, or customer service inquiries.

In addition, certain technical information may be collected automatically when the Site is accessed. This may include IP addresses, browser information, device identifiers, operating system details, pages visited, referring websites, and similar usage data.

Such information assists Atlanta Vibes in operating the Site, monitoring performance, identifying security concerns, and improving the overall customer experience.

Purposes For Which Information Is Used

Personal information may be used for legitimate business purposes, including:

  • Processing and fulfilling orders;
  • Verifying payments and transactions;
  • Coordinating shipping and delivery services;
  • Responding to customer inquiries;
  • Managing returns, exchanges, and refunds;
  • Improving website functionality and user experience;
  • Detecting fraudulent or unauthorized activity;
  • Complying with legal obligations; and
  • Communicating important account, order, or service-related information.

Where customers elect to receive promotional communications, Atlanta Vibes may also provide information regarding new products, special offers, store updates, and related marketing content.

Customer Choice And Consent

Information submitted during the checkout process or while using our services is provided voluntarily by the customer.

Where consent is required for a specific activity, such consent is obtained through the customer's actions, selections, or preferences at the time information is collected.

Customers may discontinue marketing communications at any time by using the unsubscribe functionality included in promotional emails or by contacting Atlanta Vibes directly.

Please note that opting out of marketing communications does not prevent the delivery of transactional messages relating to purchases, account activity, customer support matters, or operational updates.

Circumstances In Which Information May Be Disclosed

Atlanta Vibes does not disclose personal information except where reasonably necessary for business operations or where disclosure is otherwise permitted or required by law.

Information may be disclosed:

  • To comply with legal obligations or lawful requests;
  • To investigate suspected fraud, abuse, or unauthorized activity;
  • To protect the rights, property, or safety of Atlanta Vibes, its customers, or third parties;
  • To enforce contractual obligations, including the Terms of Service; or
  • In connection with business transactions affecting ownership or control of the company.

Shopify Infrastructure

The Atlanta Vibes online store operates through Shopify's ecommerce platform. Information submitted through the Site may therefore be processed, transmitted, or stored using Shopify's systems, databases, and supporting infrastructure.

Payment transactions are handled through secure payment technologies designed to comply with applicable payment security requirements, including Payment Card Industry Data Security Standards (PCI-DSS).

Transaction information may be retained for operational, accounting, legal, customer service, and recordkeeping purposes as reasonably necessary.

Service Providers

Atlanta Vibes relies on specialized third-party providers to support various aspects of its operations. These providers may assist with:

  • Payment processing;
  • Shipping and logistics;
  • Fraud prevention;
  • Website hosting;
  • Analytics and reporting;
  • Marketing services; and
  • Technical support functions.

Access to personal information is limited to the extent reasonably necessary for the provider to perform the requested services.

Because some providers operate internationally, information may be processed or stored in jurisdictions that maintain privacy laws different from those of the customer's place of residence.

External Websites

For customer convenience, the Site may contain links to websites operated by third parties.

Atlanta Vibes does not control and is not responsible for the privacy, security, or content practices of external websites. Visitors are encouraged to review the privacy policies applicable to any website they choose to access.

Analytics Technologies

Atlanta Vibes utilizes analytics tools, including Google Analytics, to better understand how visitors interact with the Site.

Analytics technologies help measure traffic patterns, identify areas for improvement, evaluate website performance, and enhance the customer experience. Information collected through such services is generally processed in accordance with the privacy practices of the relevant provider.

Cookies And Similar Technologies

Like many ecommerce websites, Atlanta Vibes uses cookies and related technologies to support functionality, improve navigation, remember user preferences, analyze traffic patterns, and enhance website performance.

Certain cookies may be placed by third-party partners that assist with analytics, advertising, or operational services.

Most web browsers provide settings that allow users to control, block, or remove cookies. However, disabling cookies may affect the availability or functionality of certain portions of the Site.

Where available, cookie preferences may also be managed through consent tools provided on the Site.

Data Protection Measures

Atlanta Vibes employs commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

Security measures include encrypted data transmission where appropriate and the use of industry-recognized security practices.

Despite these efforts, no internet transmission, electronic storage system, or security program can provide absolute protection. Accordingly, Atlanta Vibes cannot guarantee the complete security of information transmitted through the internet.

Policy Revisions

Business practices, technology, and legal requirements may evolve over time. For this reason, Atlanta Vibes may modify this Privacy Policy periodically.

Any revised version becomes effective upon publication on the Site unless otherwise stated. Continued use of the Site following publication of an updated policy constitutes acceptance of the revised terms.

Should Atlanta Vibes participate in a merger, acquisition, restructuring, financing transaction, or sale of business assets, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

Questions Regarding Privacy

Questions concerning this Privacy Policy or the handling of personal information may be directed to Atlanta Vibes through the contact information provided on the Site.

Contact Details:

Store name: Atlanta Vibes

Business Address:
1285 Cahaba Dr SW
Atlanta, GA 30311
United States

Warehouse Address:
Podélná 628
264 01 Sedlčany
Czech Republic

Our support team responds within 24 hours on business days.

Customer Services Hours:
Monday to Friday: 10:00 AM - 06:00 PM EDT

Email: support@atlanta-vibes.com
Phone Number: +12294538699